For any 4P Theme under discussion, the consulting approach of Novo Artifact Consulting is to make use of the Theme’s Plan-Do-Check-Act and to work in parallel to it, covering 6 steps:

• Define the problem, applying the 80/20 rule
• Collect and analyze data
• Recommend a best practice course of action
• Get consensus among the client‘s stakeholders, finalize improvement path and implement actions
• Monitor recommendations‘ implementation
• Ensure sustainability of improvements