Product Quality
Keywords:
- Quality Assurance
- Quality Control
- Product Safety
- Cost of Non-Quality
Background Experience available at Novo Artifact Consulting:
- Responsible for aircraft fuselage section Quality, based on a 3-step Quality Control approach [15] [16]
- Responsible for Path-to-Quality/Product Safety as part of the overall Product Development Process [19]
- Major contributions to Quality Assurance (à Theme: Operating System) [14] [15] [16] [17] [19] [21]
- Participation to many Quality Audits [17] [18] [21]
- Responsible for assessing the Cost of Non-Quality (i.e. of NCRs) [21]
- Contributions to the Quality / Product Safety Plan of a mega-Program [09]
NCR: Non-Conformance Report - The numbers in brackets refer to positions as stated in the CV of Hans-H. Altfeld; it can be downloaded from this site under 'About me'
Typical PDCA Content:
PDCA: Plan – Do – Check – Act

- Generation of Quality Plan, covering Quality Control, Quality Assurance and Product Safety, differentiating between Design and Product

- Monitoring of Adherence to Quality Assurance Procedures (e.g. via Quality Audits)
- Assessment of Component, System, Product and Process Quality, i.e. Identification of Non-Conformances
- Assessment of Non-Quality Costs

- Actions Management (Recovery on Product or Process Non-Conformances)
- Incorporation of Lessons Learned into Quality Plan and Procedures

